Acceptable use

Some destinations are blocked on every account by default. This is not a plan limit. It applies to everyone, and it exists so the network stays usable for legitimate work.

Blocked by default

Category	Includes
Government	All .gov domains
Education	All .edu domains
Banking and finance	Retail banks, payment processors, brokerages
Other sensitive targets	Categories we assess as high-risk

We also maintain an ad-hoc blacklist of specific domains. We do not publish it. Publishing a list of what is protected is a map for the people we are protecting it from.

If you have a legitimate need

Plenty of real businesses need data from blocked categories. Academic researchers need .edu. Compliance teams need bank sites. Public-records companies need .gov.

Contact support and ask. We will run a KYC check covering who you are, what the business is, and what you intend to collect, then unblock what your case justifies. Approval is per-account and per-category, not blanket.

If a request fails unexpectedly

A blocked destination fails at our edge, before a proxy is chosen. If a domain you think should work is failing consistently while others succeed, it may be on the ad-hoc list. Ask support rather than guessing. Retrying will not help, and neither will changing targeting.

The rest

Everything else in your agreement still applies. In short: do not use these proxies for fraud, for unauthorized access to systems you do not own, for harassment, or for anything you would not be willing to describe to us.

We would rather have the conversation up front than terminate an account after the fact, so if you are unsure whether a use case is acceptable, ask first.