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Billing & bandwidth

Every gigabyte through a proxy product draws down a balance, bought one of two ways.

Buy a bandwidth balance up front and use it down. It does not expire on a monthly cycle. Top up under Purchase → Pay As You Go.

Auto-replenish tops the balance up automatically when it falls below a threshold you set. Configure it under Purchase → Auto Replenish. Worth turning on for anything long-running. An overnight job that stops at 3am because a balance emptied costs more to restart than the bandwidth did.

A recurring monthly bandwidth allowance under Purchase → Subscription. Not every product offers one; the dashboard shows the option where it applies.

You can hold both at once. See Usage & statistics for what is left on each.

Not by bandwidth. It draws from a dollar balance you top up under Scraping API → Purchase. See Balance & usage.

This catches people who run both: a heavy month on proxies and a heavy month on the Scraping API show up as two different numbers moving for two different reasons.

  • Invoices: every invoice on the account, in the main menu
  • Payment Status: the outcome of a payment you just made
  • Purchase → History: past purchases and renewals, per product

For accepted payment methods, refunds, or the current per-scrape rate, contact support.

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